BEAZMART Frequently Asked Questions (FAQs)
Top 10 Most Common Questions:
What types of products does BEAZMART offer?
What types of products does BEAZMART offer?
Beazmart specializes in plumbing, electrical, irrigation, pool & spa, and water treatment parts, tools, and supplies - everything professionals & DIYers need to get the job done.
Do you sell to both professionals and homeowners?
Do you sell to both professionals and homeowners?
Yes! While Beazmart is designed with professionals in mind, homeowners are welcome to shop our wide selection of products.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit and debit cards and Shopify Payments. Your payment details are always secure.
How long does delivery take?
How long does delivery take?
Most orders ship within 1–2 business days. Delivery times vary by location, but you’ll receive tracking information as soon as your order is on its way.
Most orders are delivered within 3–7 business days in the U.S. We also
offer expedited and overnight shipping options at checkout for faster delivery.
Do you offer local pickup or same-day delivery?
Do you offer local pickup or same-day delivery?
At this time, Beazmart ships orders directly to your address. We’re exploring local pickup and same-day delivery options for the future.
Can I return a product if it doesn’t work for me?
Can I return a product if it doesn’t work for me?
Yes. We accept returns within 30 days of purchase, as long as items are unused and in original packaging. Please review our Refund Policy for details.
Click to view Refund Policy.
How do I track my order?
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link so you can monitor your delivery.
What should I do if my order arrives damaged?
What should I do if my order arrives damaged?
Contact us at support@beazmart.com within 48 hours of delivery. Please include photos of the damage so we can resolve the issue quickly.
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
How can I contact Beazmart for more help?
How can I contact Beazmart for more help?
You can reach us through the Contact Form below, email us at support@beazmart.com or call us at (386) 405-0987
Shipping:
What countries do you ship to?
What countries do you ship to?
Currently, Beazmart ships within the United States only. We are exploring international shipping for the future.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-7 business days. Next day shipping is available on all domestic orders (for an additional charge).
How do I track my order?
How do I track my order?
As soon as your order ships, you’ll receive an email with tracking details so you can follow your package every step of the way.
Returns & Refunds:
What is BEAZMART’s return policy?
What is BEAZMART’s return policy?
We accept returns within 30 days of purchase, as long as items are unused, in original packaging, and include proof of purchase. Once your return is approved, we’ll issue a refund to your original payment method.
How do I start a return?
How do I start a return?
Simply contact us at support@beazmart.com with your order number and details. We’ll provide instructions and a return shipping label (if applicable).
Are there items that can’t be returned?
Are there items that can’t be returned?
Yes. For safety and quality reasons, we cannot accept returns on:
- Items marked “Final Sale”
- Used tools or opened packaging
- Custom or special-order products
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).